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Terms & Conditions

Shipping Policy 

Fast Shipping

All orders are processed immediately and are discreetly shipped within 2 working days

Delivery times to most popular destinations:

  • European countries – 2-5 days
  • USA, Canada – 5-8 days
  • China, Japan - 6-10 days
  • Australia – 6-10 days
  • South America – 6-10 days
  • Russia – 15-40 days

We deliver worldwide. Please enquire via email for delivery time to your country.


The Cost of Shipping

The cost of shipping for orders with a value less than 179 € - 30 €, shipping is free for orders above 179 € and shipping by DHL currier company.


We Ship Quickly and Discreetly

Once an order leaves our warehouse, the Shipping Method you choose on the Checkout page determines how quickly it reaches your shipping address (view Locational Shipping Methods below for more information). All orders are shipped within 1-2 working days.


Discreet Shipping

All of our products are packaged in discreet envelopes and boxes, in order to protect our customers. All orders are processed immediately and are discreetly shipped the within 1-2 working days. Shipping labels are also discreet and make no mention of any terms relating to PeniMaster, penis enlargement or treatment of penile curvature we sending it as body care product. We do not have problems with any country customs. If you have need to send it as gift no problem.

There is no need to worry, because we take your privacy seriously! We make sure that each of our packages is shipped out as discreetly as possible. Privacy is an important part of our corporate policy and we work diligently to ensure that nothing adult related is marked on your package. 


Shipping Carriers

Shipping services are currently provided by TNT, UPS, EMS and mainly DHL providing full tracking from door to door and signature for proof of delivery.


Order Tracking

You will be provided with a tracking number for your order via email as soon as one is issued for it by the carrier. This will allow you to track your order's shipping progress and location at any time thru the specified carrier's website.


Shipping Delays

In the rare event an item is no longer available you will be notified immediately. Due to logistical reasons, certain items (other than penis extenders) may require additional shipping time.



Also, please note that shipping times may vary due to national holidays in both the country of origin and the shipment's final destination. Weekends and holidays are NOT considered business days and should be taken into account when estimating your shipment's expected arrival date.